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Harper, Chief of Staff

Chief of Staff · Pro and up

Harper

Harper’s job is to turn the team’s saved briefs into documents an executive can read: reports, one-pagers, decks and the Monday brief.

On this page

  1. What Harper does
  2. What you can ask
  3. What you get
  4. What Harper reads
  5. When Harper works
  6. What Harper may do
  7. What Harper never does
  8. Who Harper works with
On this page
  1. What Harper does
  2. What you can ask
  3. What you get
  4. What Harper reads
  5. When Harper works
  6. What Harper may do
  7. What Harper never does
  8. Who Harper works with

What Harper does

  • The company operations report
  • One-page summaries for a named readerStudio
  • Board and investor decksStudio
  • The Monday ops brief
  • The evidence package for an audit period, from Priya’s weekly snapshotsEnterprise

What you can ask

You ask Grant, and he brings in Harper for questions like these.

  • “Write a one-pager on our security posture for the CEO.”Studio
  • “Make a board deck for this quarter.”Studio
  • “What goes in this week’s Monday brief?”

What you get

Needs a decision: two critical alerts in api have been open for 9 days (Priya). Spend: AWS’s forecast is 4.5% over budget (Liz). Delivery: 23 pull requests merged, 4% of deploys failed (Maya). No teammate’s brief covers uptime this week.

Illustrative The names and figures are made up.

What Harper reads

Her teammates’ saved briefs, and the company documents a request names

When Harper works

When you ask Grant, and each Monday for the Monday ops brief, sent as the weekly digest when it is on.

What Harper may do

Read-only: reads the team’s saved briefs and writes reports from them.

What Harper never does

  • Collect data herself: she writes from the team’s saved briefs
  • Fill a gap with a guess
  • State compliance, certification or uptime the briefs do not

Who Harper works with

  • Liz, on spend
  • Priya, on security
  • Maya, on delivery
  • Noah, on health and incidents

Harper is on Grant’s team on Pro and up.

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