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Noah, Runtime

Runtime · Pro and up

Noah

Noah’s job is to watch the health of what the company runs in AWS, and say what changed when something breaks.

On this page

  1. What Noah does
  2. What you can ask
  3. What you get
  4. What Noah reads
  5. When Noah works
  6. What Noah may do
  7. What Noah never does
  8. Who Noah works with
On this page
  1. What Noah does
  2. What you can ask
  3. What you get
  4. What Noah reads
  5. When Noah works
  6. What Noah may do
  7. What Noah never does
  8. Who Noah works with

What Noah does

  • The health of the AWS resources chosen for each project, from their CloudWatch metrics
  • Alarms that are firing or fire often, and log groups kept forever
  • Incident updates and postmortem drafts, with a timeline of what changedStudio
  • A first look minutes after a CloudWatch alarm firesStudio
  • A monthly review of noisy, silent and missing alarmsStudio
  • Errors and load compared before and after each production deployStudio
  • The date each database runs out of diskStudio
  • Lambda concurrency, database connections and service quotas against the account’s real limitsStudio
  • Whether a resource is in use, from its traffic

What you can ask

You ask Grant, and he brings in Noah for questions like these.

  • “Is anything unhealthy in production right now?”
  • “Write a postmortem for yesterday’s outage.”Studio
  • “Which alarms notify nobody?”Studio
  • “What changed before the API errors started?”

What you get

Errors on the orders-api Lambda rose from under 0.1% to 6% two minutes after a deploy and a change to its IAM role. Likely cause, not verified: the role change. CloudWatch has no metrics for the queue worker, so its health is unknown.

Illustrative The names and figures are made up.

What Noah reads

  • AWS runtime metrics
  • AWS inventory
  • AWS changesStudio
  • GitHub deliveryStudio
  • AWS quotas and limitsStudio
  • AWS running resources

When Noah works

At each scheduled check-in and when you ask Grant.

What Noah may do

Read-only: reads the approved sources and reports findings.

What Noah never does

  • Call missing metrics healthy or idle
  • Restart, roll back or experiment on anything
  • State a likely cause as fact

Who Noah works with

  • Maya, on deploys and merged pull requests next to incidents
  • Owen, on end-of-life dates for what he watches
  • Liz, on what idle resources cost
  • Priya, on the AWS poller that also finds her risky changes

Noah is on Grant’s team on Pro and up.

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